Rental conditions
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The rental conditions regulate the conditions for car rental from "RENT A CAR BULGARIA"LTD as a Lesor and the provided for the Renter rental agreement.
1. The Lessor rents a vehicle to the Renter. The latter accepts the General Car Rental Conditions as well as the sums and the prices given by the representative of the company.
2. Not reading, not accepting or losing the General Car Rental Conditions as well as the lack of signiture do not relieve the Renter from their obligation to obseve these conditions, for which obligation they have appended their signature on the Rental Agreement. |
Delivery and Return
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The Lessor delivers the vehicle to the Renter in good technical condition. The Renter agrees to return the vehicle. The Renter is obliged to return the vehicle to the Lessor together with all its related accessories and documents and in the condition it was delivered, to the location on the date designated on the front page of the Agreement. The condition of the vehicle shall be verified in a signed by both parties upon acceptance and return “Acceptance and Delivery” protocol, which is an inseparable part of the Agreement herein. |
Obligations of Lessor
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The Lessor is obliged: To deliver the vehicle in proper technical condition, alongside with the relevant obligatory accessories and documents, as well as to allow the Renter to freely use the vehicle within the terms of the Agreement provided, if the Renter complies with the terms and conditions of the Agreement herein. The Lessor provides a Third Party Liability insurance and paid road tax for the territory of Bulgaria.
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Personal Data of the Renter
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Before signing the Agreement, the Renter shall provide the Lessor with documents and data as follows: ID Card/Valid Passport, Driving License, Credit Card, Permanent Address Registration in Bulgaria or in a foreign country and current address in Bulgaria, which documents after being processed and described in the Agreement shall be returned to the Renter. The Renter agrees his personal data to be used by the Lessor in relation to the implementation of the Rental agreement, as the Lessor is obliged not disclose the data received to third persons in order to prevent misuse. |
Conditions of Use of Vehicle
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The Renter is obliged:
a) to use the vehicle properly and to maintain the vehicle with the standards of a good proprietor;
b) not to use the vehicle for carriage of passengers and cargoes against payment or to participate in races, exercises, route tests, training, etc.;
c) not to use the vehicle to propel or tow any other vehicles, trailers or similar as well as not to drive the vehicle along broken ground;
d) not to drive the vehicle under the infuence of alcohol or any other anesthetic substance, impairing his/her consciousness or ability to react;
e) not to use the vehicle in contravention of any traffic rules and/or other legal regulations;
f) not to sub-rent the vehicle or assign it to persons other than those preliminary designated and authorized by the Lessor in the relevant line provided on the front page of this agreement;
g) not to use the vehicle outside the country of rental without the written permission of the Lessor;
h) upon parking the vehicle, to keep the keys and the certificate of registration, to close all windows, to lock all doors and to engage the alarm system;
i) whenever damage is caused to the rented vehicle, to initiate all the necessary actions for restrict the damage as well as actions to protect the vehicle.
j) in case a brake-down or if any damage is caused to the vehicle, if theft of parts and/or the whole vehicle occurs, the Renter is obliged immediately within the next 24 hours to inform the Lessor and the Insurance Company.
k) not to drive the vehicle with invalid documents on the territory of Bulgaria such as ID Card/Valid Passport or/and Driving License; |
Prices And Way Of Payment
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The Renter shall pay a rental fee for the services according to the fees mentioned in the current tariffs of Lessor.
Payment may be effected by credit card, cash or by bank transfer. |
Liability of the Lessor
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In the case of brake-down of the rented vehicle due to manufacturing defect and/or natural wearing out of any part, the Lessor is obliged to replace the damaged vehicle with another one of the same type, if the Renter requires it, within a period of two working days. For the period as of the official report to the Lessor and providing the replacement vehicle, the Renter will not owe rental fee. In case of Renter‘s expenses for road assistance, agreed by the Lessor in advance, the expenses will be refunded to the Renter within one day after expiry of the Agreement. The Lessor will prolong for the Renter the rental Agreement with duration of days depending on the delay of days until delivery of the replacement of vehicle and upon Renter’s wish. |
Liability of the Renter
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In the case of a breakdown, loss or theft of documents, of parts and/or the whole vehicle, including fire or breakage of window, the Renter is obliged , irrespective of their own or the driver's fault, to pay to the Lessor full compensation for the caused damages, including compensation for missed benefits, corresponding to the retal charge and the daily charge for 100 km per day, until the vehicle is completely repaired or replaced with anothe one.
The Renter shall be liable for all damages caused to the rented or other vehicles, if the Renter violates the Conditions for Use of the vehicle, and/or uses the car in contradiction with the legal provisions.
The Renter shall be liable for partial or total theft and loss of the vehicle. The Renter's liability in case of a damage or theft can be restricted to a definite amount.
Under no circumstances can the Renter's liability be restricted or cancelled for partial theft, loss of parts, accessories and documents, or in case of damage to tyres, wheel rims, chassis and other parts on the undercarriage of the vehicle, as well as damages caused during loading/unloading or transportation of the vehicle by ships, trains or other means of transportation.
The Renter shall be liable in all cases of damages and missed benefits caused to third parties and the Lessor which have occured in relation to and/or as a result of an attempt the vehicle to leave and/or leaving the territory of the Republic of Bulgaria. |
Indemnity
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The Renter shall be bear full personal and unlimitedproperty responsibility for the damages and missed benefits suffered by the Lessor, as well as by third parties, related to the rental or the usage of the rented vehicle, where damage or missed benefit resulted from the violation of the terms and conditions of the rental, and/or after the driver drinking alcohol or taking any other intoxicating substance;and/or due to violation of the current lows in Bulgaria;and/or were caused due to violation of the prohibition under the Rental Agreement to drive and use the vehicle otside the territory of the Republic of Bulgaria;and/or the damages caused to/by third parties or to the Lessor are not covered by the insurances. |
Accidents, Theft, etc.
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In all events of road traffic accidents; upon damage to the vehicle or other objects outside the vehicle; if injury to the passengers in the vehicle or third persons; if theft of parts or the vehicle itself, the Renter must request the Police to be present at the scene of the event and also must insist on obtaining a Protocol by the traffic police and to forward the mentioned Protocol to the Lesser immediately. The events in the preceding paragraph must be immediately reported to the Lessor. The Renter must provide all accdent-related facts and data of third persons and witnesses to the Police and the Lessor.
Under no circumstances claims by third persons are to be accepted by the Renter. The Renter is obliged to assist the Lessor and/or to its insurance companies in all claims and legal affairs referring to the accidents by Paragraph 1. If case of violation of the preceding regulations by the Renter, or in case the Protocol is not executed by the Police, even if the CDW, TP and FDW clauses are accepted, the Renter will not be released from indemnities for the damage. |
Additional charges
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The Lessor gives the vehicle with full tank. The fuel is at the expense of the Renter. One rental day is 24 hours. |
Extension of Rental Period
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If the Renter wishes to extend the rental period of the Agreement, he/she must inform the Lessor not later than 48 hours before the initial expiration time of the rental Agreement. If possible, the Lessor shall prolong the rental period of the Agreement and inform the Renter of the extra rental period. |
Cancelation Policy
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If you want to cancel your prepaid car rental reservation we will refund to you the following amounts:
When cancellation is received
Up to 7 days prior the rental start date - 100%
Up to 3 days prior the rental start date - 70%
Up to 24 hours prior the rental start date - 50%
Less than 24 hours prior the rental start date - 0%
Cancellations are accepted only by fax or e-mail to our reservations department. |
